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Email

 
In this section, you will learn about Email and how to send service email reminders to your customers.
 

 
View Email
 
1. From the Main Screen, click on Email.
 
Email
 
1

Ribbon Bar

 
1. Ribbon Bar
 
The ribbon bar provides quick access buttons:
 
Icon
Button
Description
Close
Close form
Search
Search for records based on the search criteria and report template filter criteria.
Number of Records
Displays the current record and total number of records
First
Go to the first record in the series
Last
Go to the last record in the series
Previous
Go to the previous record in the series
Next
Go to the next record in the series
Email
Email the report template to the selected record
Bulk Email
Email the report template to all the records in the series
Print Preview
Print preview the report template
 
2

Information Panel

 
The information panel allows you in set your search criteria, view the customer information and select a report template.
 
Grouped Panel
Title
Description
Search Criteria
Filter the report template by a Start Date and End Date. These parameters will be used to search for matching records in the database.
 
The Last Completed Run field shows the date and time the last email was sent.
Customer Information
This information is based on the selected record in the series and taken from the customer information found in Options.  As you move through the records, it looks for a match in the company name and retrieves the contact name, email addresses.  The email Bcc address is populated based on the report email address in company information.
Template Information
Select the report template from the drop-down menu.  This template can be designed in the Report Designer.  Click on the Save button to save the selection.
 
3

Preview Pane

 
3. Preview Pane
 
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4

Status Bar

 
4. Status Bar
 
The Status Bar is located on the bottom of the form and provides additional information:
 
Icon
Button
Description
Sync with the servers and refreshes the database.  Click to Refresh.
Page Number
Go to a page
Zoom
Change the zoom factor of the preview pane